Data Deletion Instructions

Last updated: 13 October 2026

This page explains how to remove SeemoAi's access to your Facebook account and request deletion of personal information held by SeemoAi.

1. Remove the Facebook connection

In Facebook, open Settings and look for Business Integrations or Apps and Websites. Select SeemoAi and choose Remove. Follow Facebook's confirmation steps to revoke the permissions you previously granted. Facebook's menu names may vary by account and device.

Removing the integration revokes access through Facebook. It does not, by itself, submit a request to delete information already stored by SeemoAi.

2. Request deletion from SeemoAi

Email support@seemoai.com with the subject Data Deletion Request, or use our Contact page.

• Send the request from the email address registered with your SeemoAi account, where possible.
• Include your SeemoAi username or registered email so we can identify your account.
• State whether you want deletion of Facebook-related connection data or deletion of your entire SeemoAi account and associated personal data.
• If you cannot access your registered email, tell us so we can discuss an appropriate verification method.

Do not include your password, API keys, Facebook access tokens, payment-card details, or identity documents in your initial request.

3. What happens next

Our support team will review your request and may ask for reasonable information to verify that you own the account. After verification, we will process the requested deletion and confirm its outcome by email within the time required by applicable law. If a lawful exception or extension applies, we will explain it.

Depending on your request, deletion covers the applicable account/profile information, stored Facebook connection identifiers and access credentials, and associated content or activity records held by SeemoAi. Some records may need to be retained for legal, accounting, fraud-prevention, security, or dispute-resolution purposes. Backup copies may remain until they are overwritten through our backup lifecycle and are not used for ordinary product access.

4. Published content and subscriptions

Deleting data from SeemoAi does not automatically delete posts already published on Facebook or another social network. Manage or remove those posts directly on the relevant platform. If you have an active paid subscription, ask support to confirm how cancellation applies to your account-deletion request.

5. Follow up on a request

Reply to the support email thread to check the status or clarify the scope of your request. For more information about our handling of personal information, read our Privacy Policy.